Shipping policy

Shipping Policy

We offer FREE shipping on every order within India. Shipping time is 48–72 hours for items marked as ‘Available in Stock’ and 7-15 business days for ‘Made to Order’ items. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tampering before receiving or signing for it.

For our Indian customers, once your item has been packaged, it will be shipped and delivered free via our shipping partners, including BVC Logistics, DTDC, Bluedart, and others.

Packaging

Every jewelry package from Siyari Jewellers LLP arrives at your doorstep in durable, tamper-proof packaging. Whether it's jewelry or a solitaire, your item is delivered to you in an exclusive Siyari Jewellers box, along with the relevant certificates.

Free Gift Packaging

If your purchase is intended as a gift, we offer complimentary gift wrapping, along with a personalized gift message of your choice. Your gift will be delivered in distinctive Siyari Jewellers gift packaging. Whether you choose to present the gift personally or have us deliver it directly to your loved one, the recipient is sure to be impressed.

International Shipping:

• We offer international shipping to most countries worldwide.
• International orders may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates.
• Shipping times for international orders vary depending on the destination and customs processing.

Order Tracking:

• Once your order has shipped, you will receive a confirmation email with tracking information.
• You can track your order using the provided tracking number on our website or through the carrier's website.

Shipping Address:

• Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.

Shipping Delays:

• While we strive to deliver your order promptly, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or high order volumes.

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please ensure that your shipping address is secure.

Returns Due to Shipping Issues:

• If your package is returned to us due to an incorrect address provided by the customer, refusal of delivery, or failure to collect from the carrier, additional shipping fees may apply for reshipment.

Policy Changes

Siyari Jewellers reserves the right to modify this shipping policy at any time, so we recommend reviewing it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here, so you are aware of any updates regarding how we manage and use your information.